Success for Vitahealth & Tropicana

By Editorial Team

Petaling Jaya (18 August 2025) – The OFFLINE 16 ESG event by VitaHealth Malaysia (“VitaHealth”) and Tropicana Corporation Berhad’s (“Tropicana”) has been gaining popularity and traction since its first kick-off in 2024. This first-of-its-kind event pays homage to World Mental Health by the World Health Organization (“WHO”), promoting a healthy mind for a healthy life. Entering its second year, OFFLINE 16 recorded a total of 1,320 participants so far. Its recent flagship event held on 16 August 2025 at Tropicana Golf & Country Resort (“TGCR”) was a great success, recording 310 participants, all geared to play pickleball with Olympian badminton superstar & VitaHealth Ambassador, Pearly Tan and pickleball champion, Colin Wong.

This wellness ESG was held from 11am to 8pm and fostered face-to-face interactions through engaging and fun activities. Spearheaded by Australian-owned supplement brand VitaHealth and community builder Tropicana, while backed by the BIG Caring Group, OFFLINE 16 encourages participants to disconnect from digital devices and reconnect with the world around them. Building on this momentum and in alignment with the companies’ ESG commitments, this year’s movement is centred around pickleball challenges, scoring many fans and excited participants.

Speaking at the event, Dr KS Beh, Chief Executive Officer of VitaHealth (Malaysia & Singapore) and founder of OFFLINE 16, shared, “At VitaHealth, we live by our slogan ‘Healthy Life, Happy Vibes’, and for over 78 years we have been providing trusted supplements and wellness solutions that help people live healthier, happier lives.”

“OFFLINE 16 is part of our ESG commitment to promote mental wellness and nurture a stronger, more connected community. To date, we have clocked 41 offline hours across seven events, engaging 1,320 participants. This is not just a digital detox, it is a joy reset because the best moments do not happen on screen, they happen when we are fully present. I also want to take this opportunity to thank our partner Tropicana, together with BIG Caring Group, and our dedicated team for making this event a great success.”

Ixora Ang, MD of Sales & Marketing and Business Development of Tropicana, said, “At Tropicana, our mission is to create sustainable, livable townships that truly support the people who call them home. ESG isn’t just about the environment and governance; it is about the people, too. OFFLINE 16 shows how this vision goes beyond buildings; it’s about giving everyone a chance to unplug, reconnect, and care for their wellbeing together. We are proud to champion this wellness and ESG movement with VitaHealth, together with the support from our community-conscious arm, Tropicana Foundation and our event sponsor, Tropicana Golf & Country Resort. On behalf of the management, we are also happy to sponsor Tropicana employees, joining this event and cultivating good mental and physical health. In line with our mantra ‘Redefining the Art of Living, Caring and Sharing’, we remain committed to growing this positive movement, and we warmly welcome more corporate partners to join us.”

Wong Siew Lai, Chief Marketing Officer of BIG CARiNG Group said, “At BIG Pharmacy and CARiNG Pharmacy, our shared mission is to make healthcare more accessible while inspiring healthier, happier lifestyles. We believe that true wellbeing goes beyond physical health — mental wellness is just as essential. OFFLINE 16, an innovative initiative by VitaHealth in collaboration with Tropicana Corporation, aligns perfectly with our values by encouraging people to unplug from the digital world, reconnect face-to-face, and embrace an active lifestyle. This first-of-its-kind event is a powerful step toward building more mindful, balanced communities, and we are proud to stand alongside our partners in bringing this meaningful vision to life.”

A highly immersive experience, participants engaged themselves in a great range of enthralling activities over the 7-hour OFFLINE period aimed at assisting all registrants to unplug, recharge, and reconnect. The event featured open-play pickleball challenges at the brand new pickleball courts at TGCR with VitaHealth ambassadors – Olympian Pearly Tan and Malaysia’s top pickleball player Colin Wong. Other exciting activities included yoga, piloxing, body combat, live jazz music, a recycling workshop, health screenings, DIY arts and crafts, mental wellness games, and a relaxation zone complete with reading nooks and massage chairs. Participants also received exclusive goodies worth over RM300, and a lucky few won RM25,000 worth of lucky draw prizes.

This meaningful event was brought to life with the support of retail partners BIG Pharmacy and Caring Pharmacy, along with official pickleball equipment partner Facolos. Other key partners include the Malaysian Mental Health Association (“MMHA”), National Cancer Society Malaysia (“NCSM”), Anytime Fitness, Protech, Precious Plastic Malaysia, Skechers, Herbs of Gold, T Privilege, Tropicana Golf & Country Resort, Tropicana Foundation, OGAWA, BookXcess, Hong Jue Tang, D Swim Academy, Libresse, Pickle Royal and many more.


From left to right: Pearly Tan, VitaHealth brand ambassador & Olympian Badminton Player; Chong Yeow Siang, Chief Operating Officer, BIG Caring Group; Lim Sin Yin, Executive Director, BIG Caring Group; Dr KS Beh, Chief Executive Officer of Vita Life Sciences (Malaysia & Singapore) & Founder of OFFLINE 16; Ixora Ang, Managing Director, Marketing & Sales & Business Development of Tropicana Corporation Berhad; Serena Lim, Senior General Manager, Group Corp Comm & ESG of Tropicana Corporation Berhad and Senior Committee Member of Tropicana Foundation; Dr Koay Suat Ling, General Manager of New Product Development & Regulatory Affairs (SEA) of VitaHealth; Colin Wong, VitaHealth brand ambassador and Malaysia’s No 1 pickleball player


The OFFLINE 16 flagship event held at TGCR attracted 310 active participants.



Main attraction of OFFLINE 16 event – the meet & greet session and fun pickleball challenge at the brand new pickleball court in Tropicana Golf & Country Resort To play, check out Pickle Royal Insta (https://www.instagram.com/pickleroyalmy/) or book at www.courtsite.my 



The vibrant event with plenty of exciting activities to keep you entertained, from piloxing, yoga, chilling out with the jazz music, to a mental wellness engagement hub or head on to the quiet corner for a quick massage!


 
In line with Tropicana’s ESG commitments, more than 40 Tropicana employees joined this mental wellness event, embodying the spirit of good mental and physical wellness.

20 Aug 2025

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FREQUENTLY ASKED QUESTIONS

What is the T Privilege loyalty programme?

  • T Privilege is a loyalty programme that is accessible via the user-friendly lifestyle app T360. Tropicana property buyers, Tropicana Golf & Country Resorts (TGCR) golfers and commercial consumers may download this app for free with no minimum spend and no membership fees required. One may scan and collect points through the app as well as redeem vouchers and get exclusive discounts when spending! There will also be monthly campaigns and surprises in store where members can stand a chance to win prizes.

What are the 5 membership tiers in the T Privilege loyalty programme?

  • The 5 membership tiers in the T Privilege loyalty programme are: Prive, Priority, Gold, Platinum and Diamond where the latter four membership tiers are reserved for Tropicana property owners while the Prive membership tier is open to the public for various shopping and golfing need.
Prive
Priority
Gold
Platinum
Diamond
  • The Priority membership tier is for the RM100,000 to RM999,999 spend bracket.
  • The Gold membership tier is for the RM1,000,000 to RM1,999,999 spend bracket.
  • The Platinum membership tier is for the RM2,000,000 to RM2,999,999 spend bracket
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What functions of the T360 App are to assist Tropicana property buyers?

  • Community Group Chat: May chat with neighbors within the same residential precinct.
  • Account: View important financial information pertaining to your property.
  • Announcement: Receive announcements from the property management office and stay up-to-date with property related news and updates.
  • Defect: Submit defects digitally and check-in on the progress of rectification work.
  • Visitors: Pre-register visitors for hassle-free arrivals
  • Facilities: View the availability and book facilities easily.
  • Library: View and download the home owners’ manual and other available guides.
  • Intercom: Direct access to security and other contacts for assistance.
  • Home Décor: Shop online for home furnishings and create the best market value for your home.
  • Authorization: Add tenants and family members allowing them access to specific modules.
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When will T Privilege property members receive points upon purchasing property?

  • Points will be awarded to the member when the development has achieved a 35% completion rate and there has been a bank settlement to Tropicana.
 

What functions on the T360 App are for TGCR golfers?

  • The golfing app provides a comprehensive guide creating an enjoyable experience for golfers of all skill levels.
  • Weather forecast: Associated with the sports wing and the golf wing, will help golfers plan their rounds and dress appropriately.
  • Membership info: Membership information such as membership fees for single adult golf, regular golf, term golf or corporate golf.
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  • Contact Us: Contact details of every PIC in TGCR.
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Awarding Points

  • What are the steps to scan and collect points via the T360 App?
    All T Privilege members can claim points through the T360 App while shopping at partnering retailers and outlets.
  • Step 1    
  • Download the T360 App and register as a member.
  • Step 2    
  • Spend at T Privilege merchants and obtain the receipt.
  • Step 3    
  • Scan the merchant’s QR code and fill in your mobile phone number, receipt number and the total bill.
  • Step 4    
  • Cashier will key in the Awarding Pin and then members may submit their form upon completion.
Retailer will approve the transaction and the poins will be auto-generated and reflected within 7 days.
  • What is the Awarding Pin in the point awarding section?
    Every merchant has their own unique Awarding Pin. The Awarding Pin is used to verify the validity of the transaction so that points may be awarded to the member and reflected within 7 days.
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Vouchers

How to Redeem Vouchers
how to redeem
  • Step 1    
  • Tap on "T Privilege" and then select the e-voucher of choice.
  • Step 2    
  • Click "Redeem Now".
  • Step 3    
  • Select "Collect Now" to redeem the vouchers while stocks last.
  • Step 4    
  • Tap on "Rewards" and present the redeemed voucher at merchant outlet.
  • Step 5    
  • Cashier will record the voucher number in the POS system.
  • Step 6    
  • The cashier will tap on "Use Now".
  • Step 7    
  • Voucher redemption is completed.
  • What vouchers can be found in the T360 App?
    Upon downloading and registering on the T360 App, each member will receive a bundle of FREE vouchers which include a welcome voucher, a 10% discount voucher, a 15% discount voucher, a 20% discount voucher, a birthday voucher and a cash voucher.
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    Raise a ticket via the T360 App:
  • Step 1    
  • Screenshot the page you wish to report
  • Step 2    
  • Press the “Feedback” tab located as the 2nd top left button
  • Step 3    
  • Fill in the Enquiry page, select a category and topic, attach the screenshot image and type in your message
  • Step 4    
  • Press “Send”
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Merchants

  • What type of business may join the T Privilege loyalty programme?
    We welcome any entrepreneurs whom are interested to increase footfall & generate more income to their business. Our merchants includes various type of business which are F&B, Apparel, Pets, Skincare, Hair Salon, Reflexology, Chiropractic and Physiotherapy, Sports and Electronics etc.
  • What services are provided when signed on as a merchant?
    Upon signing on, Merchants will be required to create vouchers which members may redeem, to increase footfall. Other services provided include advertising including email direct marketing (database of 30k++), social media posting, mobile app advertising (expected 30k to 100k views), the employee portal (all Tropicana employees) and event collaborations for campaigns and contests.

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    Collaborating with us allows your brand to align with a trusted platform that prioritizes quality and innovation. By offering exclusive deals to our members, you create added value for your customers while increasing your brand’s reach and engagement. In return, we provide comprehensive promotional support, including shoutouts, special features, and tailored campaigns designed to maximize your brand’s impact.
  • What forms of collaboration does T Privilege provide?
    T Privilege offers a comprehensive range of collaboration opportunities both online and offline. Online collaboration includes services such as app integration, digital campaigns, and electronic direct mail (EDM) marketing etc. For offline collaboration, T Privilege provides support for on-ground events, and promotional booths, seasonal expo that ensuring a seamless experience across T360 App.

Magazine

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    With a legacy spanning over 30 years, our magazine delivers compelling, trending content to its audience. Boasting a readership of over 21 million across various platforms, Tropicana Magazine remains a beacon of information and inspiration. Available in both digital and print formats, our publication reaches readers in 22 locations nationwide, including Kota Damansara (HQ), Genting Highlands, Selangor, Johor, Penang, Langkawi Kedah, Tropicana Golf & Country Resort (TGCR), Tropicana Gardens Mall (TGM), 5 star hotels and Subang airport. As the most widely printed magazine since 1993, with a strong regional presence through 22 established sections, entrepreneurs have the opportunity to showcase their ventures on our covers, ranging from outside front and back to double page spreads, ensuring maximum exposure and impact.